Terms & Conditions

  • We accept Cash on home Delivery, Cheque and Visa/Master credit card. We DO NOT accept Bank Transfer.
  • Please do not send cash, cash payment should be made in person or collecte by authorised Creative employee with a Creative reciept. All cheque/money order should be crossed and made payable to Ecreative Group.
  • We reserve the rights to replace any item with another of equivalent value depending on availability.
  • Free delivery service for cake weighing 1.7kg and above.
    • Delivery to Marina Bay Sands, CBD Area, Sentosa Island & Jurong Island additional surcharge $15 ($16.05 incl. GST).
    • Special arrange delivery before 9am or before 10am surcharge $15 ($16.05 incl. GST ).
  • Refund will be given at the discretion of the company management. If there is any problem with the cake we would appreciate if you returned the cake to us within 3 working days before we can consider a refund.
  • Price & Design
    • Price are available on request based on individual design, size and choice of fillings.
    • Price, terms and conditions are subject to change without prior notice.
    • Actual design & colour may vary from the images on the brochure & website.
  • Amendments order best before 48 hours (call us for further information).
  • $10 ($10.70 incl. GST) surcharge will apply for cake order less than 48 hours. (Accept Full Month Order - 3 days advance notice).
  • Cancellation of order
    • Cancellation charge of 20% will impose via all approved credit card payment orders.
    • A 50% surchange of order price will apply for order less than 48 hours before delivery/ collection date.
    • All deposit are non- refundable.
  • Less than a day ordering of cakes through phone or on-line a surcharge of $20/- will impose.
  • There will be a partial refund for cakes which are not delivered due to no response from customer upon delivery. The amount of refund will be given at company's descretion.
  • Termination of the point redemption system will effect from end of December 2010.